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We are operational specialists serving as catalysts for change at organizations large & small, internationally & domestically.


Our Services

3 Service Spaces
One Powerful Team


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Resource Lists

Click the buttons below to see our current resource lists of books and videos!

What Courses Do We Offer?

Take a look at our course catalog.

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The instructors represent the client with highest regards during class sessions. You would not know that they aren’t CHPRC employees when presenting CHPRC courses. They use the pronoun’s “We” and “Us”, and I think it has a positive effect on the outcome and what we want to achieve. I would definitely recommend Lucas OPT™ to others for training instructors.

Rob Schroeder | CHPRC

Ready to find out more?

We believe people strive for improvement. 

Our nationally reputed staff, evaluation tools and training materials can be delivered on-demand, in person, or virtually for the transformation of your organizational culture.

The OPT is ready to get to work for you today.  Schedule a meeting to see how our Performance Improvement Specialists can serve as change agents for your organization. 


3160 George Washington Way, Suite B. Richland WA,  99354

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