2021 Industry Trends & Their Impact

“The single biggest driver of business impact is the strength of an organization’s learning culture,” states Josh Bersin, in a 2015 SHRM Article.


What is the state of your organization's "learning culture?" The workforce & business landscape has changed. Is your organization prepared for the state of 2021's learning needs?


Development Workforce Trends for 2021

  1. Continuous Improvement | The workforce has shifted from a learn-to-work model to one of continuous improvement: work-learn-grow.

  2. Performance Improvement is Human Improvement | Social, emotional, higher cognitive and digital skills are critical in the dynamic workforce space of 2021.

  3. Upskill & Reskill the Workforce | Between 2019 and 2020 there was a 24% increase in organizational spend to fill the skills gap and promote from within. 54% of all jobs will require reskilling or upskilling in the next three years. The looming Boomer retirement and shift to distributed workforces are contributing factors.

  4. Lack of Time for Development | 61% of the workforce reports a lack of time for training. 44% of Gen Z & 36% of Millennials claim they spend more time on development when their managers recognize and offer support.

  5. Training Space has Changed | Microlearning, OnDemand and Virtual learning have outpaced in-person learning. Companies offer multiple formats: Videos, eBooks, Whitepapers, live-virtual seminars and prerecorded trainings.

Actions Steps:

A Human Performance Improvement approach meets the organizational implications of these trends. Consider re-tooling your existing training program to incorporate one or all of the 12 HPI principles.


Offer a variety of training formats and support your staff in their development. This achieves management & individual skills gap coverage objectives.

How has Lucas adapted to meet these needs?

Complete integration of HPI into our existing training. Our catalog of courses includes the expected courses, but what makes our training uniquely Lucas is the integration of these principles into our OSHA, Leadership and Talent Development training.


The weekly OUR PERFORMANCE TIPS, retooled web presence, development & accessibility of digital resources and interactive training sessions promoting microlearning, is how the OPT is meeting the needs of time constraints, shift work, a distributed workforce and the latest research in cognitive sciences.


If these trends seem daunting, the OPT can serve as the catalyst to meet these new demands. We've already done the work, invested in the infrastructure and have the mechanisms in place to customize for your organization.

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